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Get $5 off mobile plan fees for 12 months!

Sign up with a CommBank credit or debit card by 31/05/25 and continue to use an eligible CommBank online bill payment method to receive $5 off your mobile plan fees for 12 months, then 10% off ongoing. T&Cs apply

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Are you a CommBank customer?

Congratulations, you've unlocked an exclusive CommBank offer.

Congratulations! You've unlocked an exclusive CommBank offer.

Please have your CommBank credit or debit card available to complete your order. You may be eligible for a better offer. Make sure to visit the CommBank Yello Hub inside the CommBank app to check if you are eligible for a personalised coupon code.

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CommBank and More are working together to provide CommBank customers with exclusive benefits on nbn® and mobile services.

Choose your SIM-only mobile plan

Choose a 4G or 5G SIM plan. You can keep your existing mobile number or choose a new one!

All SIM plans include unlimited standard calls & SMS within Australia1

More uses the Telstra Wholesale Mobile Network.

All SIM plans include unlimited standard calls & SMS within Australia1

More uses the Telstra Wholesale Mobile Network.

All SIM plans include unlimited standard calls & SMS within Australia1

More uses the Telstra Wholesale Mobile Network.

  • 1All More plans are subject to the More Telecom Fair Use Policy available on our policies.

  • 2More uses the Telstra Wholesale Mobile Network, click here to learn more. The mobile products of More provide a mobile coverage footprint of 98.8% of the Australian population, covering more than 1.6 million square kilometres. Download speeds are capped at 100Mbps on the 12GB, 150Mbps 25GB, 32GB, 50GB & 80GB plans. Download speeds are capped at 250Mbps on the 150GB plan. This is the maximum potential download speed. Typical speeds may often be slower and will vary due to factors such as location, device capabilities, distance from the base station, location conditions, concurrent users, hardware and software configuration and download/upload destination.

    5G network access requires a compatible mobile phone and is only available in selected areas.

  • 3Top 15 countries includes: Bangladesh, Canada, China, Greece, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, UK & USA. More Telecom mobile customers can make calls to additional countries by purchasing international calling add-on packs.

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More data, more value, more bang for your buck. ... what more could Mobile offer?

Mobile plans brimming with possibilities, so you can scroll, snap, swipe, stream, play and connect to your heart’s delight.

Got questions? We've got answers!

Frequently Asked Questions

Everything you need to know about our plans.

An International Roaming Travel Pack is a once-off service add-on which allows you to use your mobile service outside Australia in eligible countries. Each pack comes with a fixed allocation of data, standard SMS, and standard voice call* minutes to be used within the pack's life span.

You can only use international roaming services if you have an active International Roaming Travel Pack, and we have two packs to choose from:

Life span Price (incl. GST) Data SMS Voice Calls
3 Day Pack $60 3GB 300 300 mins
7 Day Pack $35 5GB 30 30 mins
14 Day Pack $55 10GB 60 60 mins

* Both inbound and outbound calls will count toward your included voice call minutes

Eligible countries: Austria, Belgium, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Czech Republic, Denmark, Egypt, Estonia, Fiji, Finland, France, Germany, Greece, Guernsey (UK), Hong Kong, Hungary, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Kenya, Latvia, Lithuania, Luxembourg, Macao, Macedonia, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Papua New Guinea, Philippines, Poland, Portugal, Qatar, Republic of Korea, Romania, Russia, Samoa, Saudi Arabia, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Tonga, Turkey, United Arab Emirates (UAE), UK, USA, Vanuatu, Vietnam.? 

What happens if I travel to a country that isn't in the listed eligible countries?

Your mobile service and an International Roaming Travel Pack service just won't work! 

Will I be charged fees if I travel overseas without activating an International Roaming Travel Pack?

No, you're never at risk of any surprise international service fees when travelling. Your service won't work overseas until you've purchased and activated a travel pack. You can access your Self Care Portal while overseas without incurring any data charges, to buy and activate travel packs. 

How do I purchase and activate a travel pack? 

  1. Log into your  Self Care Portal
  2. Select the 'Mobile' tab and 'Active Mobile Services' from the drop-down
  3. Select 'View' on your mobile service
  4. Select 'Add Travel Pack'
  5. Choose from the available travel packs, select your desired activation date from the drop-down menu and then click 'Activate'

If you choose to activate your travel pack 'Today' you will be able to start using your travel pack immediately, but the validity period for your travel pack will begin at 12.00 am (Australian Eastern Time) the following day. For example, if you purchase a pack at 2.30 pm on a Monday, Day 1 of your pack's life span will begin at 12.00 am Tuesday morning and your pack will expire at 11.59 pm (Australian Eastern Time) on the final day of your pack's life span. Any unused data, SMS or voice call minutes are forfeited at the time of expiry.

Will I know how much data, SMS and voice call minutes are left?

You'll receive alerts when you have used 50%, 85% and 100% of your travel pack inclusions.

Will I be charged fees if I go over the data allowance?

No, you won't. When your data allowance runs out, the service will just stop working. You can purchase another travel pack to top up. The same applies to SMS and voice call minutes allowances. 

If I run out of data first, can I top up just my data allowance?

Unfortunately, no. To top up an allowance, you need to purchase a new International Roaming Travel Pack. You can purchase a new pack at any time, and the newly activated pack will replace your existing pack, forfeiting any unused data, SMS and voice call minutes.


International calling included in 5G Plans

International calls to top 15 countries are included in our 25GB, 32GB, 50GB, 80GB and 150GB 5G mobile sim plans.  The top 15 countries includes: Bangladesh, Canada, China, Greece, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, UK & USA. You can make calls to additional changes by purchasing and international calling add-on pack.

International calling add -on packs

You can purchase international add-on packs for an allowance of call minutes to specified international countries. You cannot have two of the same pack type active at once. Two separate types of pack can be active concurrently. If packs are active concurrently, then your allowance from the pack with more minutes will be used first, where permitted based on included countries. Any unused calling minutes are forfeited at the end of the current billing period. If you cancel a recurring pack, this will take effect at the end of the current billing period. Cancelling a recurring pack will not impact any other purchased recurring packs.

Included countries

60 minutes pack 
Bangladesh, Bhutan, Brunei, Cambodia, Canada, China, Greece, Hong Kong, India, Iran, Iraq, Ireland, Japan, Lao, Malaysia, Mongolia, Nepal, New Zealand, Nigeria, Pakistan, the Philippines, Singapore, South Africa, South Korea, Sri Lanka, Thailand, Turkey, United Kingdom, USA, Vietnam.
 
120 minutes pack
Andorra, Bangladesh, Brazil, Canada, China, Cyprus, Czechia, Denmark, Estonia, France, Germany, Gibraltar, Greece, Greenland, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Korea (the Republic of), Luxembourg, Macao, Malaysia, Mexico, Monaco, Morocco, New Zealand, Norway, Romania, Singapore, Slovakia, Spain, Taiwan (Province of China), Thailand, Ukraine, United Kingdom, USA.
 
300 minutes pack
Bangladesh, Brazil, Canada, China, Colombia, Costa Rica, Denmark, Greece, Guam, Hong Kong, Iceland, India, Ireland, Israel, Japan, Malaysia, Mexico, Mongolia, Morocco, New Zealand, Norway, Panama, Peru, Puerto Rico, Romania, Singapore, South Korea, Thailand, United Kingdom, USA.
 
International calling add-on packs can be purchased in our Customer Portal
 
 

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A Data Add-on can be purchased for use with your existing mobile plan for $12.50 for 3GB. A Data Add-on can be added to your service on a once-off or recurring basis until you cancel it. A recurring Data Add-on will automatically recur when you have used all your data, up to a maximum of 5 times during each billing period.  Unused add-on data is forfeited at the end of the current billing period.

If databank is available with your mobile plan, any data allowance on your plan (excluding any extra data purchased under a Data Add-on) which is unused at the end of a billing will automatically be rolled over to the next billing for future use, up to a maximum databank cap that applies to your plan.  

Porting a mobile service means to transfer a mobile number from one service provider to another. 

 

 
Legally, we must confirm that the person requesting the port has the right to transfer the number being ported. This authentication process, known as pre-porting verification process, allows us to verify the identity of the person requesting the mobile porting and protects consumers from unauthorised ports and fraud. 

 

 
When you request to transfer your number to More via our customer portal or over the phone with our agents, you will be sent a 6-digit code via SMS to the number being transferred. You will need to provide this code to verify your identity and to start the porting process. 

 
Further information is available on our Policies page in our guide “Verification Process & Customer Awareness for Mobile Porting and SIM swaps”. 

 

 
What should I do if I didn’t request for my number to be transferred? 
 

 

If you believe your number has been fraudulently ported, you should immediately report the activity to: 
 
  • Your current mobile provider 
  • The Australian Federal Police or the relevant State or Territory Police 
  • Government Services that support customers who have been the subject of fraud or scams for example Scamwatch or IDCARE. 

To start using 5G you’ll need a 5G ready device, a 5G mobile plan and access to 5G network coverage (check our coverage map to see if it is available in your area). 
 
We currently offer 5G on our 60GB SIM Only plan. Visit our mobile plans page to view our current plans and offers. 

To activate your SIM card simply head to activate and follow the steps.

If you are transferring an existing mobile number, ensure you keep your old SIM card in your phone as we will need to send you a verification PIN before we can activate your new SIM card.

You can swap SIMs once your new SIM card is activated (this is when your phone goes to SOS mode).

5G brings faster speeds than 4G, making streaming, gaming and downloading larger files a breeze.  
 

 

The network capability of More’s mobile solution has access to download speeds of 10Mbps up to a speed cap of 250Mbps on 5G across 75% of the population. 5G upload speeds will typically be 1 to 40Mbps. On 4G, typical download speeds are 5 to 180Mbps and upload speeds are 1 to 40Mbps, in 4G coverage areas. On 3G, typical download speeds are 1.1 to 20Mbps and typical upload speeds are 300kbps to 3Mbps. 
 

 

Speeds may vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. 

To access 5G, you will need a 5G ready mobile phone handset and be in a 5G coverage area. Your mobile service will automatically switch to 4G or 3G in non-5G coverage areas.

Bonus data unused at the end of any billing period during the offer will automatically be moved to your databank for future use, up to the maximum databank cap for your service. If you reach your databank cap, unused bonus data will expire at the end of the billing period in which it is awarded. Data stored in databank does not expire but will be forfeited if your mobile service is downgraded, cancelled or terminated for any reason. 
 

Your plan includes the ability to gift part of your standard monthly data allowance to other users with a More mobile service.

You can gift up to 50% of the standard monthly data allowance for your plan (rounded up to the nearest GB) per billing period for SIM-Only plans. A minimum data gifting volume of 1GB per transaction applies.

You cannot resell or regift any gifted data that you receive, and you cannot gift any bonus data that you receive as part of any special offer or promotion.

To gift data, follow the steps below:

  1. Log into the More Self Care Portal using your customer account number, email and password.
  2. In the Self Care Portal click on the 'Mobile' drop down menu and click on 'Active Mobile Services'.
  3. Select the mobile service you wish to gift data from.
  4. From the Menu, select 'Gift Data'.
  5. Enter the mobile number you wish to gift data to and the amount of data you want to gift.

 

 

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